When consumers want to buy a new heating appliance, there is a wide range of space heating technologies that they can choose from, including electric heat pumps, hybrid heat pumps, condensing gas boilers, biomass boilers, CHP systems, fuel cells etc. To what extent do consumers switch to more energy efficient technologies when replacing their old appliance? Which aspects do they consider (most) important when choosing a new appliance? And, more specifically, what role does the EU energy label play in the purchase process?

To answer these questions, Centerdata conducted a survey for the European Heating Industry on over 3000 recent buyers of heating appliances in five European countries (Germany, France, Italy, Bulgaria and Poland). The study provides valuable insights on the consumer decision and contributes to the discussion on tools for the decarbonization of European homes.